Job Description:
We are seeking a knowledgeable and experienced travel
consultant at Mauji Trip Limited, Noida. — who can advise, plan, and manage our
client’s travel itineraries.
As a travel consultant, you must communicate efficiently to
understand each client’s needs, time, and budget constraints — and arrange
customised travel options accordingly. You would research and recommend
flights, hotels, sightseeing options (domestic/international) and other
travel-related services to the clients.
If you are enthusiastic about travelling and have excellent
communication skills, you’re perfect for this role. We welcome applicants who
have the skills to provide excellent customer service and love to plan
fantastic travel experiences. We are committed towards diversity and
inclusiveness and encourage candidates from all backgrounds to apply.
Objectives of this role
· Managing,
planning, and assisting with clients’ travel preferences and creating a
tailored itinerary based on their budgets.
· Organising
end-to-end services like booking tickets, accommodation, medical needs, travel,
and transportation.
· Documenting
and maintaining records of clients’ payments, invoices, and other
travel-related bookings in a timely and accurate manner.
Your tasks
· Provide
exceptional client service with planning and booking business/leisure trips.
· Maintain
relationships with clients, vendors, travel partners, and other stakeholders.
· Communicate
with clients via phone, mail, or in person about the travel itineraries and
address any concerns or questions they may have during or after their trip.
· Educate
the clients regarding the cancellation policy, refunds, or any penalties.
· Research
and negotiate with travel vendors for the best possible rates and packages.
· Prepare
marketing and promotional methods to sell tour itinerary packages.
· Stay
informed about travel trends, regulations, and industry-related news to offer
the best possible service.
Required skills and qualifications
· A
graduate degree in hospitality, travel, or a related field.
· Prior
experience as a travel consultant, travel agent, or similar role with an exceptional
customer service record.
· Meticulous
planner with attention to detail with bookings, payments, or other
travel-related requirements.
· Excellent
communication and managing skills to build and maintain client relationships.
· Proficiency
in research and writing (local and international travel arrangements).
· Ability
to work under tight deadlines and manage multiple client bookings.
· Expertise
in specific types of travel, such as adventurous, luxury, or corporate travel.